Informations COVID-19

Bank CIC provides information on measures related to the coronavirus.

The rapid spread of coronavirus calling for radical government action and the developments on the capital and money markets are causing major uncertainty in the population.


We are here to support you as your partner in this climate of uncertainty. Bank CIC belongs to one of the best capitalised banking groups in Europe, the cooperative Crédit Mutuel Group, which together with 4.7 million cooperative members and more than 34 million clients radiates stability and solidarity in these stormy times.


Bank CIC will support clients with a substantial amount in the double-digit millions. Further information on the assistance programme.


Bank CIC has taken all necessary measures to protect its clients, partners and employees. Social distancing is being consistently implemented and our staff are working from home wherever feasible. This means that we are able to continue providing our services to our existing clients without restriction until further notice. Our branches are all remaining open and we are also available online for you at all times via e-banking and the new CIC eLounge. In line with the recommendations of the Federal Council, we kindly ask you wherever possible to make use of electronic means of communication such as telephone, email or the Securemail in the eLounge for your banking business.


Should response times be delayed due to the exceptional situation, we kindly ask for your understanding. Please submit urgent transactions either digitally or by telephone.