Frequently asked questions

Do you have any questions about opening your new account online or are you having difficulties? Here are the answers to some frequently asked questions. If the answer to your question is not among them, please do not hesitate to ask us in person.

For more information on Bank CIC's digital offering, please visit www.cic-on.ch.

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How do I open an account with Bank CIC online?
How long will it take me to open an account with Bank CIC online?
What conditions do I have to meet in order to open an account online?
What happens after I have finished opening an account online?
Which identity documents are accepted in order to verify my identity?
What happens if the online account-opening process is interrupted?