2019

Foreword
Thomas Müller

Thomas Müller
CEO

philippe_vidal_2019

Philippe Vidal
Chairman of the Board of Directors

Foreword by the Chairman of the Board of Directors and the CEO

CIC: new Swiss banking – a unifying force

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“The times are very bad. Very well, you are there to make them better.” This quote from Thomas Carlyle, one of the leading figures in the English-speaking literary world of the 19th century, is a perfect description of Bank CIC’s development over the last financial year. By consistently implementing its forward-looking strategy, Bank CIC was able to introduce innovative new products, achieve very high levels of client satisfaction and set a new financial record.

In line with Thomas Carlyle’s advice, we strive to do the best we can for our clients and our bank in a given environment. By introducing our new Swiss banking approach, we have made Bank CIC significantly more successful and fit for the future. We are breaking new ground and combining tried-and-tested values and innovative ideas to produce the very best solutions.

We combine humanity with technology. Our relationship managers are personal partners who offer needs-based advice that is tailored to the challenges you face. Last year, we added CIC eLounge to this personal point of contact. It is one of Switzerland’s most state-of-the-art electronic banking systems and a key milestone in the digitalisation of our bank. Via eLounge, our clients can take advantage of our personalised advice and manage their banking relationship easily at any time and from any location – entirely according to their needs.

Combining the investment and credit businesses through a personal relationship manager also enables us to offer added value in a way that is quite possibly unique to Bank CIC. Thanks to this combination and the trust of our clients, we were able to achieve sustainable credit growth and generate new asset growth of over CHF 1 billion despite a cautious risk policy.

However, we also deliberately provided a counterpoint to this in 2019 by investing in order to remain fit for the future. While others are cutting costs, we are expanding our branch network, recruiting additional employees and creating innovative digital solutions which benefit our clients, our employees and the bank alike. For this reason, we do not complain about new regulations but use them to create added value and lay the foundations for our future development.

These combinations (security and innovation, simplicity and expertise, transparency and individuality) are the approach that our clients love and that enables us to achieve significant volume and new clients growth.

The financial result of this commitment and our entrepreneurial approach is excellent. It is what allows us to be “your flexible bank”, combining tradition and the future with new Swiss banking. We increased our business volume by CHF 2.4 billion or 12.7%. Revenue was up by 12.6% to CHF 155 million and profitability rose by 15.3% to CHF 33.8 million, despite the high costs of modernising the bank. Our shareholder, the cooperative banking group Crédit Mutuel, contributes to our success both through close collaboration and also by forgoing dividends in order to enable our continued growth.

In the ever-changing banking business, Bank CIC positions itself in a clear and carefully considered manner. We are well equipped to react to changes with agility and flexibility, enabling us to remain a reliable long-term partner well into the future.

We would particularly like to thank our clients for their loyalty and trust. However, we are also immensely grateful to our employees, who make joint success stories possible thanks to their partnership-based collaboration with our clients. We look forward to continuing with our development strategy in a challenging environment and will do everything we can to ensure that the year 2020 is successful, sustainable and unifying in every respect.

Signature Thomas Müller

Thomas Müller
CEO

Signature Philippe Vidal

Philippe Vidal
Chairman of the Board of Directors

Facts and figures

- billion

Total assets in CHF

Income structure
Change in interest income
2015 2016 2017 2018 2019
Net New Assets
+ 1.1 billion
Management Committee as of January 2020
Management Committee 2019

From left to right: Patrick Python, Thomas Müller, Christoph Bütikofer, David Fusi

Market review and outlook
Mario Geniale

Mario Geniale
Head Investments of Bank CIC (Switzerland) Ltd.

Mario Geniale

Luca Carrozzo
Chief Investment Officer of Bank CIC (Switzerland) Ltd.

Market review and outlook

Mario Geniale and Luca Carrozzo summarise the most important financial market events of 2019 and put forward some ideas about 2020 in light of the current political and economic developments.

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How would you describe 2019 as far as investments are concerned?
L.C.: Most markets rose strongly after a poor year for equities in 2018. The SPI in Switzerland was one of the big winners, rising 32%. In the USA the tech-dominated NASDAQ also gained 32%, driven up by momentum stocks like Netflix and Amazon. Interest rates fell all over the world as a result of the expansionary monetary policy being pursued by central banks. This helped the real estate sector.

What was distinctive about last year?
M.G.: Global economic data turned gloomy in 2019. The potential trade war hurt economical sentiment, and market liquidity was down notably compared to previous years. Even so, it was an exceptional year for equity markets. The remarkable performance can be put down to the fact that central banks unexpectedly turned more expansive, which supported financial markets. The disconnect between financial markets and the economy is not without risks and needs to be watched closely.

Some investors were taken by surprise by the strong performance of equity markets in 2019. Various factors lead us to expect more volatility this year.

What was your best stock recommendation in 2019?
L.C.: In August 2019 we recommended Sika AG. That was our best recommendation last year. The stock rose 31% after we recommended buying it. This was a much better performance than the SMI (8%) or EuroStoxx (10%) over the same period. Our recommendation was based on the successful expansion of the company, the investor-friendly dividend policy and the positive combination of our fundamental and technical analysis. 

What position will Bank CIC be taking in investments in 2020?
M.G.: We started the year with a neutral weighting in equities, but we see opportunities in European stocks. In our view it will become increasingly important to select companies with stable finances.

How do you think the market will perform in 2020?
M.G.: We assume that profit forecasts will have to be cut, either if the trade dispute has a negative outcome or because of the coronavirus. Observers reckon that it will be hard to reach an agreement, given how complex the outstanding issues are. Historically, US presidential election years have been positive for equities, so the SMI is likely to end the year unchanged at best. We do anticipate greater volatility, though.

Which three stocks in the Swiss Market Index would you buy for 2020, and which would you avoid?
L.C.: In our view this is a time for solid defensive stocks like Zurich, Givaudan and Swisscom. In 2019 the Swiss Market Index was largely driven by the three heavyweights Roche, Novartis and Nestlé. We suspect these three might run of out steam after gaining almost 30%.

In light of global uncertainties, we recommend high-quality, volatility-resistant securities. Unlike high-beta stocks, such securities prove more resistance in a crisis.

The price of gold went up 14% in 2019. What do you expect for 2020?
L.C.: Gold is one of our favourites. If you are looking for an outstanding way to hedge your portfolio, you should continue to hold gold. Low carrying costs due to very low interest rates and expansionary central banks monetary policy mean it looks set to do well again this year. Increasing numbers of central banks in developing countries are also replacing their dollar foreign currency reserves with gold. We are expecting a weaker dollar, which will buoy private demand from emerging markets. On top of all that, gold is a very cheap form of protection against all types of extreme risk.

Where will the SMI be twelve months from now?
M.G.: We think the SMI will end the year where it started. However, we expect 2020 to be a volatile year for equities.

Is there anything else the financial markets are concerned by present?
M.G.: We will be feeling the impact of the coronavirus for some time yet. The world economy will need time to recover because country economies are very closely integrated, making it hard to reboot them effectively. Expansive monetary policy is good for the financial markets in the short and medium term, but central banks need to take care that trust in them is preserved. They cannot remain in expansionary mode forever, otherwise they will lose credibility. In the long term, credibility is essential.

Replicating market performance at low cost sounds like a good idea; what are your views on passive investment using Exchange Trade Funds (ETFs)
M.G.: 2019 was a milestone for the investment industry. It marked the first time there was as much money invested in funds that are passively managed as in those that are actively managed. In our view, passive investment vehicles form an important part of portfolio management. But we would advise against holding 100% in ETFs. The ability to replicate market performance at low cost does sound like a good idea, but it involves certain risks. Firstly, 80% of the global ETF market are held by just five providers. Secondly, ETFs are based on the size of a company. The biggest stocks are included in the index, and the more prices go up the bigger the weighting. This can lead to a bubble, since most ETFs are automatically procyclical and invest in stocks that have already performed well. Finally, investors have to remember that ETFs replicate market performance in negative periods in the market, as seen in early March 2020, as well as in positive ones. An active manager can intervene and make a portfolio more defensive, but that is not possible for ETF investors.

After a great year for the markets in 2019, is there a need for caution in investing right now? What should investors be looking out for?
M.G.: Clients often ask us these questions. 2019 was indeed an exceptionally good year, unlike 2020 has not got off to such a good start. But central banks remain determined to keep the monetary taps open and will increase the money supply if necessary, which will continue to support the financial markets in the medium term. The key point about timing is that investing in equities is a matter for the long term. We do not engage in trading; we look for the ideal moment for our clients to get on board. You can invest in good companies with a sustainable business model, a stable dividend and a solid balance sheet at any time. Finally, you have to bear in mind that an equity portfolio should always be viewed over a period of at least ten years. That gives both the portfolio manager and the client the opportunity to go through the different stages of the economic cycle.

Success Stories
Fabrizio Fuchs, Academic Gateway

The express route to a high school certificate

Academic Gateway is a new private school where everything is a bit quicker – both the corporate growth and the route to a high school certificate. That calls for a bank able to think as quickly as the company’s founders.

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It’s just what you imagine for a long-established elite school: a location in the centre of Zurich in the old stock exchange building, just behind Paradeplatz. All the teachers have excellent qualifications. Many of them hold doctorates. The school motto is docendo discimus we learn by teaching.

A focus on what matters
But Academic Gateway is a private school that is younger than it looks. It has only occupied its specially built classrooms on a prime site in Zurich since the middle of 2017. And it was no more than a year before that the first class started its first year of studies. The school was founded in 2014.

“We both went to private schools and had a positive experience”, says Fabrizio Fuchs (31), one of the co-founders and in charge of communication and teaching in the Rector’s Office at Academic Gateway. “We” includes the other founder, Alexandre Touihri (33), who is Chair of the Board. “We thought it must be possible to get your federal high school certificate quicker if you just focus on the subject matter without any frills.”

Anyone here who fails their high school certificate can resit the exam free of charge.

Free exam resits
Neither of the founders of the school is a teacher. They both studied at Zurich University: Fabrizio Fuchs did economics, Alexandre Touihri read law. Both see themselves primarily as entrepreneurs. And what the school promises sounds like an ambitious business objective: “Get your high school certificate in just a year.” They have a high success rate: Academic Gateway has grown to be the largest institution preparing people for the high school certificate. “Anyone here who fails their high school certificate can resit the exam free of charge”, insists Fabrizio Fuchs.

Most of the pupils, who all have to pass an aptitude test, are between the ages of 17 and 45. The oldest person to take the course so far was 57 when he started and got his certificate when he was 58.

In addition to the standard high school certificate, Academic Gateway also offers the “bridge” to the certificate for those coming from a vocational secondary school or IT school, and the like. There is a programme for foreign pupils too, which organises not just the entire curriculum including lessons in the national languages of Switzerland, but also a visa and accommodation. This is a service Academic Gateway is keen to expand. Finally, you can even study for your high school certificate on your own, online. “What makes this practical is that you can access our teaching platform at any time, wherever you are. We see great potential for cooperating with Swiss schools all over the world”, says Fabrizio Fuchs.

Straightforward financing
Academic Gateway started with nothing but equity capital. To finance expansion, though, it needed support from a bank. “We got in touch with various banks and encountered a great deal of interest in working with us”, Fabrizio Fuchs recalls.

Bank CIC was the only one to understand our objectives and our project from the very start; they asked the right questions, saw things from our perspective and came up with a customised financing solution.

Pierre Kammermann, Key Clients Manager at Bank CIC in Zurich, believes the idea of a high school certificate for rapid learners is right for today’s world, where technology and society are changing ever more quickly. That’s why Bank CIC helped to finance the working capital of Academic Gateway and the conversion work on the school building that was needed to expand the services offered.

“It was precisely because the bank checked the figures very thoroughly that the relationship grew deeper”, says Fabrizio Fuchs with satisfaction. “We even managed to beat our revenue forecast by 25%.” Reason enough to continue this partnership with long-term goals.

Spitex Perspecta AG

A successful corporate sale

The care staff of Spitex Perspecta are always there when you need them in the Basel region. Now investors from Italy are building on its leading market position – with help from Bank CIC.

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The care industry is very demanding. Employees not only need medical knowledge, they also have to have psychological and even pastoral skills, as well as management qualifications. “It’s extremely fulfilling work“, says Marlies Venezia, a qualified carer with over 30 years of experience in healthcare. “But all the paperwork, cost cutting and appointment schedules are making it ever harder to give patients the attention they deserve. I used to dream of caring for people without all these pressures.”

From talking with colleagues, especially Alessandro Hunziker, who was then a partner with an executive search firm, the idea emerged to set up a private company offering home care services: Spitex Perspecta AG.

Going the extra mile for clients
The business plan was drawn up in 2009. The first hourly paid carer started working in spring 2010. “She’s still with us”, Alessandro Hunziker says proudly. He gave up his headhunting job in 2012. A year later, Marlies Venezia resigned from her secure position at Basel University Hospital. From then on, they devoted their full attention and passion to building up Spitex Perspecta.

This has grown to have around sixty staff. It has a reputation in the Basel region to taking on “complex cases”. “We go into hospitals, so we get to know our patients or should I say clients. We provide full support for them and their relatives. We even deal with the authorities for them”, says Marlies Venezia. “Maybe the reason our clients are so satisfied is because our staff feel they have our support. If I have to, I look after people myself at the bedside.”

A challenging task
When it came to mapping out a future for Spitex Perspecta after years of growth, Alessandro Hunziker, who was already a mortgage client of Bank CIC, turned to Yves Grütter, the manager of the Bank CIC branch at the head office in Basel.

He put the owners of Spitex Perspecta in touch with the bank’s corporate finance experts, Stan Plakun and Maxime Liechti. They are specialists in corporate transactions and leveraged takeovers.

Alessandro Hunziker and Marlies Venezia liked the fact that Bank CIC had already successfully handled several sales of similar companies, including one of a home care company in French-speaking Switzerland, so could point to proven expertise in healthcare. It quickly emerged that selling the company to a competent partner could be an attractive solution.

Maybe the reason our clients are so satisfied is because our staff feel they have our support. If I have to, I look after people myself at the bedside.

Spitex Perspecta AG

Marlies Venezia und Alessandro Hunziker, Gründer Perspecta AG

The two owners gave the corporate finance specialists the go-ahead to look for suitable potential buyers. They attached great importance to the sale process being conducted discreetly and to finding a buyer who would maintain quality and continue to employ the tried-and-trusted staff.

Several candidates
Ultimately, thanks to their international network, the Bank CIC specialists came up with several interested parties who met the sellers’ requirements. During the subsequent discussions, Sol Group of Italy emerged as the favourite. They employ 4000 people around the world and are a leading manufacturer of medical gases. Through its subsidiary Vivisol, they also have global home care activities. They had already established a foothold in French-speaking Switzerland, so Spitex Perspecta would be a perfect way for them to move into the German-speaking part of the country.

Along with a delegation from Bank CIC, Marlies Venezia and Alessandro Hunziker spent two days talking to Sol Group representatives in Monza, Italy. “We were given a very warm welcome. And we got the feeling that the chemistry was right,” recalls Marlies Venezia. Spitex Perspecta has been a part of the Sol Group since summer 2019.

New owners interested in development
“Thanks to Bank CIC we found a suitable owner and achieved an attractive selling price,” comments Alessandro Hunziker. The bank orchestrated the whole international transaction from start to finish.

But you will still find the two founders of Spitex Perspecta in the company’s offices every day. Nothing about their job has changed since the sale. “Sol Group is investing in our company and trusts us. But in the longer term, we would like to take things a bit easier though,” they both say almost in unison.

Erfolgsgeschichte Bucher + Walt SA

Accessing the potential of European markets with a following wind

Over the course of half a century, what started as the passion of two sailing fans has grown into a leading wholesaler of sports and lifestyle items. Last year Bucher + Walt took a major step forward by acquiring Dakine Europe. One of the reasons the transaction was successful was that Bank CIC was on board.

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Manfred Bucher and Pierre Walt missed out on the wave of success at their first sailing regatta on Lake Zurich. The two young men came last. They knew each other from secondary school, completed commercial apprenticeships and first tried rowing, then sailing. “Our first boat was secondhand. We had to fill in an awful lot of holes,” recalls Manfred Bucher.

 

The pair quickly learned how to seize a favourable wind. With their business qualifications in their pocket, they moved to Lake Geneva to improve their French – and soon found themselves part of the sailing scene. Pierre Walt studied in England and spent every spare minute in a boat, getting to know manufacturers like Henri Lloyd, Proctor and Seasure. One day he took the opportunity to buy a boat straight from the maker. He had to install all the equipment and fittings on the hull himself. “That gave us a deep technical understanding”, comments Pierre Walt.

The equipment of winners
Manfred Bucher won the Swiss championships in that boat as a novice. Other prizes followed, and Pierre Walt even won the world championships. “It didn’t take long for our competitors to start asking about the equipment”, grins Bucher. That marked the birth of Bucher + Walt. The official date of incorporation was 1 December 1966.

What started out as a hobby for two turned into the Swiss leader for water sports equipment. In 1984 the company moved to Saint-Blaise on Lake Neuchâtel. A second leg to the business was added: wholesaling in sports and lifestyle products and electronic devices.

Nowadays Bucher + Walt employs over 60 people just in Switzerland, and offers around 15000 products. The two founders are still in the business, but sons Julien Bucher and Romain Walt joined over ten years ago and are now at the helm. The love of sports has been passed on to them. Romain crews with his father, while Julien zips over the water on a wakeboard.

Instead of just focusing on the numbers, Bank CIC took the time to understand our business model. That matches our way of thinking exactly.

An enquiry from the USA
Last year Bucher + Walt encountered a strong favourable wind: as longstanding distribution partner, they took over Dakine Europe, based in Annecy, France. Saint-Blaise now has responsibility for the Dakine activities in the key markets of France, Germany, Benelux, Austria, Spain, Andorra, Switzerland, UK, Ireland and Italy.

Is a leap up in size like that reckless? Julien Bucher doesn’t think so: “It was the new US owners of Dakine Europe, Marquee Brands, who wanted us to take on their European business. They realised they lacked the expertise for European markets.” Also, they had taken a close look at the figures: Bucher + Walt were already generating the highest revenue per capita with the Dakine brand.

“It was not like when we were a start-up; a deal like that takes a lot more than just a handshake”, remarks Manfred Bucher. Plenty of banks expressed an interest at the discussion stage, but all then declined due to the complexity of the transaction with the target company in France. Until Bucher + Walt got a tip from an accountant, saying they should get in touch with the Corporate Finance department at Bank CIC.

A deal involving three legal systems
The entrepreneurs were greeted with interest by relationship manager Thierry P. Lovis, Head of Key Accounts at Bank CIC in Neuchâtel.

“Instead of just focusing on the numbers, Bank CIC took the time to understand our business model. That matches our way of thinking exactly”, explains Romain Walt. The timing was a challenge, admits Thierry P. Lovis. “One challenge was that the acquisition financing had to take account of three legal systems: American, French and Swiss”, notes Jean-Pierre Cuendet, the bank’s corporate finance specialist. “But thanks to the bank’s short decision-making paths, we were able to deal with the requirements flexibly and suggest a customised alternative solution”, he remarks.

After intense negotiations, a solution was identified that suited all involved. It acquired the inventory at market value and even got the rights to online marketing. In exchange, Marquee Brands got the certainty that its products would be professionally positioned in Europe. And best of all: “To our surprise, the employees in France were delighted to belong to us. They felt we would put their brand on the pathway to success”, adds Romain Walt with enthusiasm. The cultures in Annecy and Saint-Blaise fit perfectly. The two sites have complimentary expertise.

“Of course we face plenty of challenging tasks, like optimising the IT infrastructure,” admits Julien Bucher. But in the longer term, he has plans to further expand the European business.

Commitment
Young Stage

Taking a long-term perspective

Sustainability has been around for a while, but the term has become increasing popular recently. Often, though, it involves promises that cannot be kept or are being used as a marketing tool. That’s not the case with us: at Bank CIC, sustainability is a central issue reflected in our corporate culture and our strategies, and above all in what we actually do.

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It has long been a part of the way we do business, offering advice that looks to the future and takes a long-term perspective. We focus on our clients and their success in the long term.

We always try to think from their perspective, to come up with sustainable solutions and see situations holistically, so we can provide customised solutions as part of a long-term partnership. We ensure that our relationship managers keep up to date with their recurring certifications and recertifications. We also encourage our staff by supporting them in their training and development, so our clients enjoy outstanding quality and cutting-edge expertise.

Less paper with CIC eLounge
There are many companies where cutting down on paper consumption is a central part of the corporate culture. Bank CIC too is striving to minimise the use of paper on a daily basis. We are also going a step further and attempting to make it easier for our clients to show commitment to sustainability as well. CIC eLounge is an online service channel where all bank documents are automatically available to the client digitally. In the medium term, communicating digitally with clients will make a major contribution to cutting paper consumption.

Sociocultural commitment
As a traditional bank with a cooperative background, we are aware of our social responsibility and want to exercise this holistically.

We engage in long-term sponsorship in various ways to support culture and the community. For example, we have been supporting the internationally famous YOUNG STAGE circus festival as a presenting partner for more than five years. This is a springboard to a professional career for young artists from all over the world. What we have in common with the festival is a fundamental commitment to outstanding quality and to encouraging innovation.

Since 2018 we have also supported the Theodora Foundation, whose “dream doctors brighten up the day of children in hospitals and specialised clinics by bringing joy and laughter. Every week this recognised charity organises visits by 65 professional artists to 35 hospitals and institutions for children with health challenges. 

To find out more go to cic.ch/engagement

Corporate philosophy

You have an entrepreneurial approach, so do we

Our 400+ staff deals with your issues like entrepreneurs, with an appropriate degree of flexibility. We are organised with a clear structure and flat hierarchies. This means we can take decisions quickly, allowing us to provide our clients with added-value that helps them to progress. Your personal relationship manager deals with your issues in your interests and as an entrepreneur; our objective is your success. The needs and requirements of our clients are at the centre of our attention.

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Sandra Marugg

“With the app and the desktop version of the CIC eLounge service channel, we support our clients so they can transact their business efficiently, anytime and anywhere. And, for example, it’s quick and easy to grant rights to new employees in eLounge with no administrative effort. Clients appreciate the function that makes it possible to view agreements and bank correspondence digitally at any time.”
To find out more about the benefits of this service channel go to cic.ch/cic-elounge.

Sandra Marugg
Head Business Development in Basel

Andreas Dill

“Our relationship managers have considerable authority to take decisions, making it straightforward to put the individual desires of our clients into practice. Our flat hierarchies encourage an entrepreneurial approach and give us the ability to customise products and services to your needs.”

Andreas Dill
Head Large Caps Deutschschweiz und Tessin in Basel

Selman Bicaco Urutia

“Entrepreneurs are having to deal with a market that is changing rapidly and competition that is getting tougher. We are proud of the fact that our holistic advisory approach allows us to offer financial solutions that take full account of your position, your needs and your objectives.”

Selman Bicaco Urrutia
Branch Manager in Geneva

2019