When will it no longer be possible to use the red and orange payment slips?
Since 1 October 2022, it is no longer be possible to use orange and red payment slips.
Until now, I have been receiving pre-printed red/orange payment slips from my financial institution. Is this service also offered for the QR-bill?
You can self generate your QR-bill in eLounge. You can find more information and details about QR-code-generator on the website PaymentStandards.ch.
Can payments with an old IBAN (no QR reference) still be entered as a payment instruction?
Domestic or foreign payments with an IBAN can still be entered on all channels.
Does the BESR ID still have to be used in the QR reference?
Entering a BESR ID in the QR reference is no longer mandatory for QR bills. However, it is still possible to use a BESR ID if required by your software. References with consecutive numbering can continue to be used by entering the BESR ID in the QR reference.
Some of my invoice issuers are still sending old payment slips / I have never received a QR-bill before. What should I do?
You should contact the invoice issuers in question directly and tell them that their payment slips will generally no longer be processed.
Will pending payment instructions with execution dates after 30 September 2022 that are based on an orange/red payment slip still be executed?
Pending payments based on orange or red payment slips can no longer be executed.
What do I do with my old payment slips?
Please dispose of your “old” payment slips, ensuring that no sensitive data can still be identified.
I did not change my invoicing over to the QR-bill on time. What should I do now?
Please contact your software provider or financial institution without delay and ensure that you change over as quickly as possible. Further details regarding the changeover can be found on the website PaymentStandards.ch.
Am I required to send QR-bills to my invoice recipients?
Financial institutions no longer accept orange and red payment slips. You must use either the QR-bill or another product, such as eBill.
Where can I find sample QR-bills?
All relevant documents for QR-bills can be found at PaymentStandards.ch:
I did not switch my standing orders by 30 September 2022. Will my current standing orders that are based on a red/ orange payment slip still be executed after 30 September? If not, what do I have to do now?
These standing orders have been discarded and therefore no longer executed after 30 September 2022. If you have not yet received QR-bills from some invoice issuers, you should request them from the invoice issuers in question as soon as possible. As soon as you have received a new QR-bill, please delete the corresponding old standing order, and set up a new one with the QR-bill.
My customers often pay by standing order. Is there anything in particular I need to be aware of once I, the invoice issuer, have switched to the QR-bill?
Please ask your customers to replace existing standing orders with the information on the QR-bill as soon as you, the invoice issuer, have switched to QR-bills.
All existing standing orders based on red/orange payment slips that are valid after 30 September 2022 must be replaced by new ones with the information based on QR-bills.
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