Visa Debit Card
The modern Visa Debit Card lets you withdraw money, purchase without cash and shop online round the clock – in more than 200 countries all over the world. Advanced functions like mobile payment and independent card management in CIC eLounge make you flexible and self-sufficient. Transactions are posted directly to your account.
Your benefits at a glance
- Cashless payment all over the world
- Shop online worldwide with 3-D Secure
- Mobile payment with smartphone and smartwatch
- Lodge your card details for subscription services (e.g. Spotify, Netflix)
- Reservations (hotel, car, etc.)
- Pay up to CHF 80 without entering your PIN (contactless function)
- Cash withdrawals at all cash machines in Switzerland (in CHF and EUR)
- You can also withdraw cash (in local currency) from any
cash machine in the world with the Visa logo
How do I order a new Visa Debit Card?
You can order a Visa Debit Card yourself in eLounge or from your relationship manager.
Managing your card in CIC eLounge
From CIC eLounge you can manage your card any time, anywhere. Checking your latest account balance is simple in eLounge. You can also block your Visa Debit Card yourself, order a replacement, request a new PIN, adjust the daily and monthly limits and personalise the geographical area where it can be used (geoblocking). The card is highly flexible and can be adapted to your individual needs.
If you do not want to manage your card in eLounge, please call our Helpline on +41 (0)58 268 16 00 during normal office hours.
Emergency number to block cards (24/7): +41 58 268 16 99
You can adjust the potential uses of your card yourself in eLounge. You can activate or deactivate the following areas at any time.
- Withdrawals from cash machines
- Online shopping
- Contactless in-store payments
- Online betting and gambling
All potential uses are activated by default.
Many online retailers use 3-D Secure to make online payments safer. This is a recognised international security standard. Transactions will not be executed without your authorisation. This lets you keep control of all online payments. The decision as to whether a transaction uses 3-D Secure processing is taken by the retailer.
Once the card has been delivered you will receive a separate letter with instructions on how to register for 3-D Secure. For this you need to download the DebiX app.
If you do not want to make online payments, you do not need this app.
You can adjust your limits independently and flexibly in eLounge. The Visa Debit Card offers various limits that can be set individually:
- Limits for withdrawals at cash machines
- Limits for online shopping
- Limits for in-store purchases
- Overall limits
For all limits you can set a daily and monthly maximum. The default setting is CHF 3,000 per day and CHF 5,000 per month.
For your own security, you can activate and deactivate individual regions and countries in eLounge. If a country is not active, all payment transactions are blocked (except for online purchases).
The Visa debit card is activated for transactions in all countries as standard. However, you can adjust your geoblocking settings at any time in CIC eLounge.
If you forget your PIN you can order a new one in eLounge with just one click. If your lose your Visa Debit Card you can block it online immediately. If your find your card again, you can also unblock it. You can order a new card too.